We deliver within EU countries. Orders are processed as quickly as possible, and you will receive status updates by email. Stock items are normally dispatched within 2-4 working days. Delivery times may be extended during public holidays.

Shipping rates
Depending on the size and nature of your order, delivery will be made as either a parcel or pallet shipment.
GLS, FedEx, TNT, DHL, UPS and DPD home delivery (parcel shipment): 40 EUR (e.g. accessories, lighting and small furniture). (Shipping to Sweden is also available with Bring and DAO).
Dachser home delivery (pallet shipment): 80 EUR (e.g. chairs, tables, sideboards and sofas)
Please note that these prices do not apply during free shipping campaigns. Current campaigns will be visible at checkout.

Parcel deliveries
Orders that can be shipped as parcels will be delivered by GLS, FedEx, TNT, DHL, UPS or DPD. Delivery time is normally 2-4 working days from collection. You will receive a tracking number by email. Deliveries are made to private and business addresses.

Pallet deliveries
Orders requiring pallet shipment (e.g. sideboards, dining tables, sofas) will be delivered by Dachser. You will be contacted by phone to agree on a delivery time. Delivery is normally within 2-5 working days after collection. If you are not at home at the agreed time, the goods will be returned to our warehouse unless otherwise arranged. Please contact us if you are unable to receive the delivery, as you are responsible for ensuring that the delivery can be received.

Special conditions for pallet deliveries
At the time of delivery, a recipient of legal age must be present to sign for the delivery. You may authorise another person to accept the delivery on your behalf. It is important that you check your order carefully for any visible damage upon receipt. We also encourage you to ensure that the items delivered are correct before signing for the delivery.
Unless otherwise agreed, pallets and packaging will not be removed by the carrier.
Should there be any damage or visible defects to the packaging, please sign for the delivery with reservation. Alternatively, you may refuse to accept the delivery, in which case the driver will return the order to us. Once we have been notified by the carrier of a refused delivery, we will contact you using the contact information provided. If you do not hear from us, please contact support@wouddesign.com.

Delays
Please note that backordered items may have longer delivery times than indicated. If your order is delayed, we will inform you by email. WOUD cannot be held liable for delays caused by the carrier. However, you are welcome to contact us at info@wouddesign.com or +45 71 998 998, if you experience delivery issues.

Read WOUD´s terms and conditions.